Tag Archives: massage

How To Fill Those Pesky Same-Day Openings

LISTEN TO BLOGCAST I don’t know about you, but the closer it gets to an open spot in my schedule the less likely it is that someone will book it. You’d think with so much massage-on-demand popping up there would … Continue reading

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What Your Voice Mail Greeting Says About You

LISTEN TO BLOGCAST When I get bookings for Groupon Strategy Calls, typically they’re with massage therapists who want to get more clients. Sometimes when I call at the scheduled time, I get their voice mail greeting. Often, that gives me … Continue reading

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Not All Cancellations Are Created Equal

LISTEN TO BLOGCAST Cancellations suck, especially when they happen with too little notice to fill them. Often, this is the case when clients are sick. So what’s the best policy for cancellations due to illness? Most of the advise I’ve … Continue reading

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Crashing a Perfect Massage Space

LISTEN TO BLOGCAST I’ve been keeping a secret. For the past year, my practice has been under siege by a seemingly uncontrollable conflict of interest. This has made me sad, angry, hopeless, optimistic, frustrated, and in the end, totally bewildered … Continue reading

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Do You Really Need MORE Clients?

LISTEN TO BLOGCAST It’s common business knowledge that it takes less time, money and energy to keep customers than it does to acquire new ones. Having a thriving practice is the perfect combination of attracting new clients while retaining those … Continue reading

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Which Modalities Get the Most Clients?

LISTEN TO BLOGCAST In the beginning of every massage practice (and along the way), there’s a decision to be made. What services and modalities will be on the menu? This decision says so much about us and yet, we often … Continue reading

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How Using Groupon Keeps On Giving

LISTEN TO BLOGCAST Last month, I kept a client diary at Booked and Busy on Facebook to illustrate how using Groupon continues to make me money even though I haven’t had an active deal in six months. The results were extraordinary! … Continue reading

Posted in Groupon, Marketing, Mindset, Money, Start Up | Tagged , , , | 2 Comments